What This FAQ Covers and How to Use It
This page answers the questions we get asked most — about opening an account, funding it via PayPal, Venmo, or a Play+ prepaid card, and getting your money back out. Each answer is written for how the platform actually works, not a generic walk-through. If you're in Houston or Phoenix and wondering whether your state is covered, the eligibility section is the
right place to start. We've also addressed common questions about identity verification, since that step catches a lot of people off guard. Account security questions — two-factor login, session management, password resets — are covered too. If something isn't here, our live chat team can pull up your account and walk through it in real time. We update these answers when the
platform changes, so what you read here reflects how things work right now.
- PayPal
- Venmo
- Play+
- Live Chat Support
- State Eligibility Check